Emergency Information

72-Hour Emergency Preparedness Guide

If an emergency happens, it may take emergency workers some time to reach you. You should be prepared to take care of yourself and your family for a minimum of 72 hours. Learn how quick and easy it is to become better prepared to face a range of emergencies – anytime, anywhere.

Public Safety Canada’s 72 Hour Emergency Preparedness Guide can help you create your own emergency plan and build a 72-hour emergency kit. These basic steps will help you take care of yourself and your loved ones during an emergency.

For more information about emergency preparedness, please visit www.redcross.ca/ready

In the event of a serious emergency dial 9-1-1

RCMP – 250 679 3221
Fire Department – 250 679 8655
Ambulance – 250 679 3611
Chase Primary Health Care Services/Interior Health – 250 679 3312
Chase Clinic – 250 679 1420

Emergency Support Services

The Village of Chase has started its own Emergency Support Services team – for more information please email chase@chasebc.ca or phone 250 679 3238.

Emergency Info BC

Emergency Info BC is active during partial and full-scale provincial emergencies and shares verified event information during emergencies, as well as official response and recovery resources.

Evacuation Plan

Click here to view the Village's Evacuation Plan

Emergency Alert System

The Village of Chase’s Emergency Alert System, called Voyent Alert! allows residents to use an App or sign up online to receive text, email, and phone alerts.

If you haven’t already, please make sure you sign up for the system. You can download the “Voyent Alert!” app from the Apple App Store or GooglePlay or register for Voyent Alert! online.

How to Register:

Mobile App Users: Download and install the Voyent Alert! app from the Apple App Store or GooglePlay app stores.
Email, Phone or Text Message Users: Click here to register online to receive email, phone or text-based alerts.
Landline Phone Users without internet access can call the Village office at 250 679 3238 (between 9 am and 4 pm) to request to receive alerts via landline phone.

Registration for the service is FREE, simple and totally anonymous. For more information you can check out the FAQ and the Voyent Alert! Privacy Policy.

To unsubscribe, please visit Voyent Alert! (info.voyent-alert.com) and enter your phone number or email address and follow the verification process. Click on the menu options icon (three horizontal bars) located in the top left corner of the screen and select ‘My Profile’. Once in ‘My Profile’ select unsubscribe. App users can also follow this process to unsubscribe. This will unregister you from the system and you will no longer receive alerts or notifications. For individuals who have signed up to receive voice calls, please call the Village office at 250 679 3238 during office hours to unsubscribe.