The Village currently has a Dog Control Bylaw and related complaints can be taken by the Village office Monday to Friday 8:30 – 4:30 in person at our offices at 826 Okanagan Avenue and by phone on  250-679-3238 (this phone is not able to take messages after hours).  Complaints can also be faxed to 250-679-3070, or e-mailed to  Please ensure that all written complaints include a name, address, phone number, relationship to the property or individual that you are making the complaint about, and the issue.  Should the complaint be made in print, we may wish to call and confirm information, or ask further questions regarding the issue.  ANONYMOUS COMPLAINTS WILL NOT BE TAKEN.